Frequently Asked Questions
Everything you need to know about your Chelsea Peers order.
How long does shipping take?
Standard UK delivery typically takes 3-5 working days. International shipping times vary by location but generally arrive within 7-14 working days.
What is your return policy?
We offer a 28-day return period from the date of delivery. Items must be in their original condition, unworn, and with all tags still attached.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit for our loungewear and pajamas.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Klarna.
Are your materials sustainable?
We are committed to conscious fashion. Many of our collections use organic cotton and recycled polyester to reduce our environmental footprint.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery progress.