Returns & Exchanges
We want you to love your Chelsea Peers loungewear, but if your order isn't quite right, you can return your items within 28 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place your items back in their original packaging, ensuring the delivery note is included to help our warehouse team identify your order.
Generate Your Label
Choose your preferred courier method through the portal to download a pre-paid shipping label or generate a QR code for paperless drop-off.
Drop Off & Refund
Take your package to the nearest drop-off point; once received and inspected at our warehouse, your refund will be processed within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing