Returns & Exchanges

We want you to love your Chelsea Peers loungewear, but if your order isn't quite right, you can return your items within 28 days of delivery for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place your items back in their original packaging, ensuring the delivery note is included to help our warehouse team identify your order.

3

Generate Your Label

Choose your preferred courier method through the portal to download a pre-paid shipping label or generate a QR code for paperless drop-off.

4

Drop Off & Refund

Take your package to the nearest drop-off point; once received and inspected at our warehouse, your refund will be processed within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing